Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-track-alignment-nyc.easygaragefix.com (referred to as “Garage Door Track Alignment NYC,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access our website, utilize our services, or engage with our applications (collectively referred to as “users” or “you”).

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services linked from our website. These third-party entities have their own privacy policies governing the collection and use of user data, and we encourage you to review these policies before engaging with them.

Processing Activities

When you interact with Garage Door Track Alignment NYC in any of the aforementioned ways, we may engage in the following activities:

  • Account Management: Creating and managing user accounts, including verifying personal information.
  • Service Provision: Delivering our services, such as processing service requests, providing technical support, or sending transactional communications.
  • Customer Communication: Sending promotional materials, newsletters, updates, and personalized offers.
  • Data Analytics: Analyzing aggregated data to improve our services, understand user behavior, and personalize content.

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: User names, passwords (hashed and salted), and account settings preferences.
  2. Payment Details: Credit or debit card numbers (encrypted), payment history, and billing addresses.
  3. Financial Records: Bank account information for direct payments or refunds.
  4. Purchase Data: Items purchased, quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device IDs, mobile network carrier, and device type.
  6. Location Data: GPS coordinates and location services data to provide location-based services (with user consent).
  7. Feedback and Reviews: User-submitted comments, ratings, and reviews.
  8. Social Media Details: User profiles, posts, and interactions from social media platforms when users choose to connect their accounts.
  9. Product Preferences: Information about products viewed, purchased, or added to shopping carts, including product details and user preferences.

We obtain this data through direct user input, automated systems (like cookies and device identifiers), and third-party service providers who assist us in providing our services.

Cookies and Similar Technologies

We use cookies and similar technologies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website and applications, such as navigating through pages, remembering user preferences, and providing secure log-in sessions.
  • Preferences: Remembering user settings, language choices, and display preferences to enhance your experience.
  • Analytics: Tracking site usage, gathering aggregate data for analytics, and understanding how users interact with our platform to improve performance.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings to limit cookie use.

Data Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Providing Services: Fulfilling service requests, processing payments, and delivering products/services.
  • Compliance with Law: Adhering to legal requirements and regulatory obligations.
  • Business Operations: Improving our platform, conducting research, and enhancing user experiences.

Once the data is no longer needed for these purposes, we will delete or anonymize it from our systems.

Security Measures

Garage Door Track Alignment NYC implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure sensitive data during transmission and storage.
  • Access Controls: Our team members have access only to the information necessary for their specific roles.
  • Regular Audits: We conduct periodic security audits and updates to ensure ongoing protection.
  • Third-Party Providers: Engaging trusted third-party service providers who adhere to strict data security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are directed at adults, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory treatment based on your exercise of rights related to your personal data.

To exercise these rights or if you have any data-related queries, please contact our privacy team at the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notice on our website when significant changes are made, and the updated policy will be effective immediately upon posting.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions about this policy, please contact us: